Jump to Content
close
close
ABA: The American Bankers Association
Skip Section Navigation

In This Section

Certification Exam Change Policy

On occasion, the best-laid plans need to be changed. Please understand that changes incur administrative costs both for ABA and our exam partner, Meazure Learning.

Should you need to cancel or reschedule your exam after application, please review the fee schedule and procedures below. If you do not take your exam during your registered window and you do not contact us to transfer or cancel at least 2 business days prior to the scheduled exam date or the end of the exam window, it is regarded as a “No Show” and the entire exam fee is forfeited.

Please note that fees and refunds are based on the dates applicable to your current exam registration.


 Before Application Due Date After Application Due Date 2 Business Days or Less Prior to Scheduled Exam Date or End of the Exam Window

Transfer

to a future exam date/window

 No fees $175 fee to ABA Entire Exam Fee Forfeited - No Changes Permitted

Reschedule

within the same exam window

 No fees $50 fee to Meazure Learning if a testing date had been selected Entire Exam Fee Forfeited  - No Changes Permitted

Cancel

 Refund of Exam Fee minus $100 application fee Refund of Exam Fee minus $275 Entire Exam Fee Forfeited - No Changes Permitted

ABA will consider waiving fees in case of a medical emergency. Requests will be reviewed on a case-by-case basis and supporting documentation may be required. If you would like to transfer your certification exam registration to a future exam window (or to entirely cancel), please submit the Exam Window Change/Cancellation Form. Fees are subject to change without notice.

Transfer to a Future Exam Date/Window

  • ABA will permit up to two (2) consecutive transfer requests for any reason. Should you not take the exam after the second transfer request, ABA will cancel your registration and provide a partial refund of your exam fee per the fee schedule above. Should you wish to take the exam in the future, a new application and full fee is required.
  • If you would like to transfer your certification exam registration to a future exam window (or to entirely cancel), please submit the Exam Window Change/Cancellation Form. A $175 fee applies.
  • Requests to transfer will not be honored with less than 2 business days prior to the scheduled exam date or the end of the exam window and the entire exam fee will be forfeited.

Reschedule Within the Same Exam Window

  • To reschedule your exam date within the same exam window, access Meazure Learning's online scheduling system (referenced in your Notice to Schedule). Your request must be made 2 business days or more prior to your testing date appointment or the entire exam fee will be forfeited. A $50 fee applies.

Cancel

  • Send your cancellation request by completing the Exam Window Change/Cancellation Form.
  • ABA will refund the exam fee minus $275 up until 2 business days prior to the scheduled exam date or end of the exam window.
  • The entire exam fee is forfeited if you cancel less than 2 business days prior to the scheduled exam date or end of the exam window.
  • No refunds will be provided for any portion of an ABA school/exam prep/exam bundle after the school start date. Please ensure you complete the exam application and obtain approval before the school start date.

View all Exam FAQs

Related to This