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Artificial Intelligence

Artificial intelligence has the potential to dramatically change the financial services industry. ABA is here to help you understand the uses, opportunities and risks of traditional and generative AI.

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Artificial Intelligence (AI) is an umbrella term for various adaptive technologies and is not a standalone program, product or service. Banks have a decades-long history of using traditional AI for functions including fraud detection and prevention, marketing, cybersecurity, AML activity, credit underwriting and customer service. Applications for generative AI are still in the nascent phase, but banks are beginning to focus on effective risk management, governance and controls as they engage with this new technology.

How to Get Started with Generative AI

Learn how to get started with generative AI at your bank with some general principles from ABA’s staff experts.

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AI in Banking Workshop

This four-week blended learning workshop gives bankers the confidence, knowledge and tools to put Artificial Intelligence into practice each day.
Next session begins June 1.

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Agency Guidance and Industry Resources

There is a complex web of applicable laws, regulations and supervisory guidance that is relevant to AI usage. The most important are model risk management expectations issued by the Federal Reserve, Office of the Comptroller of the Currency and Federal Deposit Insurance Corporation. Although these guidelines technically apply to models rather than AI specifically, the agencies' Supervisory Guidance on Model Risk Management states that “[w]hile outside the scope of this guidance, more qualitative approaches used by banking organizations — i.e., those not defined as models according to this guidance — should also be subject to a rigorous control process.”

The legal and regulatory landscapes are subject to change, so please check back often.

AI Policy Template

Use this template to help create your bank’s AI policy. ABA provides it as a guide and is not involved in policy creation or compliance.

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Our Experts

Brooke Ybarra

Brooke Ybarra

Senior Vice President, Innovation & Strategy

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Ryan Jackson

Ryan Jackson

Vice President, Innovation Strategy

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Ryan Miller

Ryan T. Miller

Vice President & Senior Counsel, Innovation Policy

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Sarah Grano

(202) 663-5470

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AI Working Group

This group addresses AI topics including use cases, best practices, risks and security threats. It provides feedback on agency requests and general discussions, with potential subgroups forming over time.

ABA Tech & Core Platforms Exchange

A dynamic forum to foster discussions for those actively driving banking technology—whether through core platforms, technology strategy, or innovation.