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ABA: The American Bankers Association
Industry Insight

Work smarter. Serve better. Grow faster.

  • Brought to you by Posh AI
  • Published December 13, 2024

Empower your teams and impress your customers one conversation at a time. Every Posh solution is developed to better the banking experience for employees and customers. We don’t believe in making products; we believe in creating purpose-built solutions.
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Better Banking with Purpose-Built AI

Posh empowers banks to deliver the most human-like AI experiences, striking the perfect balance between cutting-edge intelligence and complete control.

  • Voice Assistant: A 24/7 banking concierge that can address FAQs, authenticate caller identification, transfer funds, and more. Let your agents concentrate on complex matters — this tool will handle the rest.
  • Digital Assistant: Offer anytime, anywhere support across all your platforms — website, online, and mobile. With hundreds of out-of- the-box conversation topics from day one, you can chat smarter, not harder.
  • Knowledge Assistant: Empower your teams with rapid and effective information access. Cut through information overload and deliver precise answers in seconds.
  • Posh Answers: Deliver instant, accurate responses on every page of your site with Answers, providing visitors the exact information they need.

Don’t Miss Out on the AI Banking Transformation

  • Improve customer satisfaction score by 45%
  • Solve customer requests without a live agent
  • Speed up onboarding time by 65%
  • Reduce the cost of overflow calls by hundreds of thousands
  • Cut search time by 93%
  • Achieve first call resolution
  • Decrease speed to answer by 92%
  • Decrease employee churn by 4X

Purpose-Built AI for Banks

  • AI-native banking driven company
  • Lifelong partnership and genuine collaboration
  • Forward-thinking team in North America
  • Top security certifications
  • 200+ deployments with our largest client of 25bn AUM
  • User-friendly implementation with our no-code platform and out-of-the-box use cases

 

In Depth

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