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ABA: The American Bankers Association
Industry Insight

The Future of Banking for Those with Dementia

  • Brought to you by Prismm
  • Published October 21, 2024

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As the number of individuals with dementia rises, banks must equip their call centers and leverage technology like digital vaults to empower caregivers and protect customers from fraud. Proactively addressing these needs, including preparing for the adoption of digital IDs, will give banks a competitive edge while enhancing customer loyalty and safeguarding financial security.

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